HIPPOtrip Clean & Safe
HIPPOtrip COVID-19 precautions:

– Use of a mask is mandatory to access any of HIPPOtrip’s facilities/vehicles and must be worn at all times (regardless of a passenger age); children between 2 and 5 years old may, exceptionally, use a visor instead of a mask;

– Only one customer at a time is allowed at each of our customer service counters and the safety distance of 2 meters between customers must be maintained;

– An alcohol-based antiseptic solution will be available at the entrance and exit of all Hippotrip facilities/vehicles; disinfection of hands being required by all customers when accessing these spaces;

– All instructions/indications that are posted at the entry points of HIPPOtrip facilities/vehicles must be complied with at all times, including the use of designated entrances and exits as identified;

– The seats inside the vehicles are numbered and will be allocated to each reservation by a HIPPOtrip staff member at the time of boarding;

– All HIPPOtrip facilities/vehicles will be sanitized regularly according to guidelines issued by the Portuguese Ministry of Health (DGS), including the vehicle’s customer touch points after each tour;

– All HIPPOtrip employees received specific training on the company’s Internal Protocol and the basic precautions for prevention/infection control of the COVID-19 outbreak.

Deixe que a sua segurança seja nossa preocupação.

For more information, you can visit the Portugal Clean & Safe platform.

Estimados clientes, a rede VISA esta com problemas técnicos, pelo que o seu funcionamento não está assegurado. Pedimos que usem MASTERCARD, ou em alternativa, façam a reserva pelo telefone +351 211 922 030 e consequente pagamento no nosso atendimento.


Dear customers, the VISA system is having technical problems and its usage can not be assured. Please use MASTERCARD instead, or in alternative, make a reservation through our call center at +351 211 922 030 and finalize the payment at our departure point.