Frequently Asked Questions

What is HIPPOtrip in general terms?

HIPPOtrip – Turismo Anfíbio, Lda, is a company specializing in tourist entertainment and maritime-tourist operations, registered under number 304/2012 and licensed as a public road passenger transporter with permit number 200687. It offers its clients a unique opportunity to explore Lisbon’s main attractions, not only from land but also from the Tagus River estuary, using its amphibious vehicles.

What are the main features of the vehicle?

Hull completely constructed in aluminum based on a Mercedes-Benz chassis; Length = 11 meters; Width = 2.5 meters; Height = 3.6 meters; Unladen weight ~8,000 kg; Draft 1.3 meters; Propeller propulsion; Capacity for 37 passengers, plus one driver and one guide.

Where are these amphibious vehicles produced?

Our amphibious vehicles are manufactured by the certified builder Cool Amphibious Manufacturers International (CAMI) in the United States (www.camillc.com).

Since 1999, CAMI has produced over 60 vehicles that are in operation in various countries, including the USA, Mexico, Japan, Dubai, and South Korea.

Is HIPPOtrip still hiring staff?

Yes, HIPPOtrip is currently building its team and has openings for Driver, Guide, and Customer Service positions. For more information, interested candidates should visit our opportunities page.

What will be the duration of the sightseeing tour?

The total duration of the tour will be approximately 90 minutes, of which about 30 minutes will be spent on the water.

The road circuit will be fixed, but the water circuit may vary depending on the tide, weather conditions, and water conditions.

What will be the frequency of the tour?

We operate every day of the week.

What's the schedule for the circuit?

The HIPPOtrip tours run every day at the following times:

– From October to March: 10:00, 12:00, 14:05, 16:00

– From April to September: 10:00, 12:00, 14:05, 16:00, 18:00

However, on any day you book our tour, you should confirm the schedule through our online booking tool or by phone, taking into account the following considerations:

During high-demand periods (weekends and summer season), extra tours are commonly added at the following times:

11:00, 13:00, 15:00, 17:00, and/or 19:00

Please note that due to traffic issues, tides, or scheduling, it may be necessary to adjust the departure time by 15 to 30 minutes.

What is the seasonality of the Hippotrip operation?

HIPPOtrip plans to operate its tours year-round, but it may suspend operations on certain days depending on weather conditions and water conditions.

Will Hippotrip also offer customizable routes?

Whether it’s a birthday, a corporate team-building event, or a school visit, we can tailor our tours to meet your needs. To arrange pricing and availability, please fill out the form on our GROUPS page. Alternatively, you can contact us at (+351) 211 922 030 or email us at reservas@hippotrip.com.

What will be the cost of the tickets?

The cost of a ticket for adults is €30; for children (ages 2-16) and seniors (65 years and older), the cost is €18 per ticket. There is an additional charge of €4 per ticket in July and August. Children under 2 years old are not permitted for safety reasons.

For the family package, which includes two adults and two or more children, HIPPOtrip offers a 10% discount.

How can HIPPOtrip tickets be purchased?

You have three ways to purchase your ticket:

– Online: Reservations can be made at any time on our website (www.hippotrip.com), with payment via VISA or Mastercard. Reservation confirmation will be sent via email, which should be presented at the time of boarding.

– Departure Point: Reservations can be made at the boarding location (see map) daily from 09:00 to 18:00. Payment can be made in cash, with Multibanco, Visa, or Mastercard. You will receive a reservation confirmation, which must be presented at the time of boarding.

– Phone: Make a pre-reservation by calling +351 211 922 030 between 09:00 and 18:00. You should complete payment for your pre-reservation to secure it, up to 30 minutes before the departure time of the tour.

Where will the boarding location be?

HIPPOtrip will have a single passenger pickup and drop-off location, situated in front of the Rowing Section of the Associação Naval de Lisboa, at the Doca de Santo Amaro in Alcântara.

Which access points to the Tagus River do you plan to use?

Boarding takes place at the Doca do Bom Sucesso ramp, and the disembarkation will be at the Centro Náutico de Algés.

What are the points of interest on the route?

Departing from the Doca de Santo Amaro, with a privileged view of the 25 de Abril Bridge and the Cristo Rei statue, the road circuit will pass by some of the city’s major historical landmarks, including: Jardim da Estrela, Largo do Rato, Marquês de Pombal, the Electricity Museum, the National Coach Museum, the Belém Palace, the Jerónimos Monastery, and the Belém Cultural Center. Entering the Tagus River, the vehicle will sail past the Discoveries Monument, the Belém Tower, and the Champalimaud Center.

Despite being an amphibious vehicle, what sets you apart?

During the tour, there will be active guidance provided by a guide (simultaneously in English and Portuguese), offering a more personal and dynamic experience due to the proximity and interaction with the passengers.

How can one obtain more information about HIPPOtrip?

Contact HIPPOtrip directly by calling (+351) 211 922 030.

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2013 © 2024 HIPPOtrip – All rights reserved. Privacy Policy.
HIPPOtrip Building, Doca de Santo Amaro – Alcântara. 1350-353 Lisbon.
Commercial Register as a Tourist Entertainment Company & Maritime-Tourist Operator Registration nº304/2012.

Estimados clientes, a rede VISA esta com problemas técnicos, pelo que o seu funcionamento não está assegurado. Pedimos que usem MASTERCARD, ou em alternativa, façam a reserva pelo telefone +351 211 922 030 e consequente pagamento no nosso atendimento.

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Dear customers, the VISA system is having technical problems and its usage can not be assured. Please use MASTERCARD instead, or in alternative, make a reservation through our call center at +351 211 922 030 and finalize the payment at our departure point.